To be checked first
- Date of key release
- Comparison of state of the art
- New address transmitted
- Justification for deductions
To be checked · Verified: 2026-07-26
Deposit of security not returned
Calculate the time since the key was handed over, verify the deductions and formalize the notice.
Evidence to be kept
- Lease
- State of play
- Proof of keys
- Photos, invoices and exchanges
Action scale
Do not start with the toughest level: choose according to facts, document and delay.
1
After handing over the keys.
Calculate the time limit
- Compliance status: check the one-month deadline
- Differences: up to two months
- Check amount and deductions
Sources of this step
2
After expiry of the applicable time limit.
Formal notice
- Send as recommended
- Ask for money and proof
- Attach RIB/address
Sources of this step
Mail for this step
CloseMail draft
Request for the refund of the security deposit
When to use: After expiry of the applicable time limit, calculated from the handover of the keys and according to the state of the place.
Consignee: Bailman or agency
Text in French
Subject matter: Subject: Notice of return of the security deposit
Ma'am, sir, The accommodation located [address] was released and the keys handed over on [date]. The security deposit paid was EUR [amount]. To date, the sum of [amount remaining] euros has not been returned / the following deductions are not justified: [detentions contested]. I hereby order you to pay me the amount due and to provide me with proof of any deductions within [reasonable time] from the date of receipt of this letter. Please accept, Madam, Sir, my distinguished greetings. [First Name] [New address]
Before sending, replace all fields in square brackets and remove unnecessary personal data.
Official sources
In case of deviation, use the source and document specific to your procedure.
3
If the lessor does not pay or contest.
Conciliation/juge
- Consult ADIL
- Consider CDC/conciliator
- Then judge of protection disputes
Sources of this step
Time and urgency
The starting point is the handing over of the keys and the delay depends on the state of the place. Keep the evidence.
Avoid
- Do not deduct the deposit from the last rent
- Do not dispute without a state of affairs
- Do not accept withholding without proof
Signs of result
- Confirmed calculation
- Deductions justified
- Amount paid
- Reconciliation/recourse recorded
Official sources
In case of deviation, use the source and document specific to your procedure.
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