Overview of the stepsShow Steps

Verified: 2026-07-26

Rental: tenant file

Secure candidate file: authorized parts, watermarks and transmission log.
Result of the folder

An up-to-date folder and a traceable copy for each recipient.

Prepare a visit card in five minutes

Practical benchmark

From documents to follow up

Practical benchmark, without guarantee of result: order and deadlines depend on your situation.
  1. 1Preparing documentsCheck parts and source files
  2. 2Contact or callCheck the channel and prepare your questions
  3. 3Send adapted mailChoose the model after checking the facts
  4. 4Follow the resultKeep the evidence and check the step

For whom

  • Applicants live or via agency
  • Employees, students, self-employed, guarantor or Visale
  • Persons wishing to reduce the risk of fraud

To be done today

  1. Collect only authorized proofs
  2. Check lessor, agency and domain before sending
  3. Add watermark with address and date

Arborescence

Separate sources, versions sent and confirmations.

01 — Candidate

  • Identity
  • Current home if relevant
  • Concise presentation sheet

02 — Employment and resources

  • Contract/certification employer or activity
  • Justification of authorized resources
  • Notice of taxation if legally requested

03 — Guarantee

  • Visa Visa or deposit
  • Minimum parts of the guarantor
  • Home insurance after selection

04 — Good and contact

  • Announcement and address
  • Identity of the contact person
  • Version and date of dispatch

Name Files

01_ID_NOM_filigrane.pdf02_Situation_pro_NOM.pdf03_Revenus_NOM.pdf04_Garantie_NOM.pdf90_Annonce_adresse_YYYY-MM-DD.pdf

Rental: tenant file — Control before dispatch

Verified: 2026-07-26

Control before dispatch

Completed: 0 / 6

The ticks help prepare the process, without confirming that the file is complete. The unverified requirements are marked "To be verified".

Vitalpes local balance sheet: no personal data entered and no substitution for official requirements.

Verified: 2026-07-26

After shipment

  • Request confirmation of receipt
  • Keep adverts and exchanges
  • No additional sensitive parts without pattern
  • After signing, create the lease/state of business/insurance file

Signs that everything is moving forward normally

  • Visit or study confirmed in writing
  • The minimum has been passed on
  • Parts and leases verified before payment
  • State of play and handing over archived keys

After the repository: my step

This is a personal note, not an official status. "Completed" does not mean that the application is accepted.

Deposited — Next verified step

Send it by secure channel.

Transmit Minimum Folder
Pending — Next verified step

Record answers and status.

Visit and question
Additional documents requested — Next verified step

Send it by secure channel.

Transmit Minimum Folder
Completed — Next verified step

Keep the written result and check the indicated suites. If the result is not suitable, see the problem guides below.

Benchmark on the procedure: Control leases and sums

In the event of a problem or unsatisfactory result

Deposit of security not returned

Moisture, moisture or inadequate housing

Enter a date you know. Vitalpes does not calculate legal time limits.

Points of vigilance

  • Pre-visit payment: high risk
  • Not all documents requested are legal
  • Public cloud link increases risk of leakage

Mails at the right time

NeutralMail draft

Letter accompanying the tenant file

When to use: When the file is securely transmitted to a lessor or verified agency.

Consignee: Bailman or agency

Text in French

Subject matter: Subject: Application for housing located [address]

Ma'am, sir, I am sending you my application for accommodation located [address]. My situation is as follows: [professional situation and resources in one sentence]. The attached file contains only the supporting documentation relevant to the consideration of the application. Sensitive copies carry a watermark linked to this dwelling. I wish to enter the premises from [the desired date] and remain available for a visit or clarification. Regrettably, [First Name] [Phone]
Variables à remplacer
  • [adresse]
  • [situation professionnelle et ressources en une phrase]
  • [date souhaitée]
  • [Nom Prénom]
  • [Téléphone]
Attachments
  • Minimum tenant file
  • Warranty/Visal if available

Before sending, replace all fields in square brackets and remove unnecessary personal data.

Official sources

In case of deviation, use the source and document specific to your procedure.

CloseMail draft

Request for the refund of the security deposit

When to use: After expiry of the applicable time limit, calculated from the handover of the keys and according to the state of the place.

Consignee: Bailman or agency

Text in French

Subject matter: Subject: Notice of return of the security deposit

Ma'am, sir, The accommodation located [address] was released and the keys handed over on [date]. The security deposit paid was EUR [amount]. To date, the sum of [amount remaining] euros has not been returned / the following deductions are not justified: [detentions contested]. I hereby order you to pay me the amount due and to provide me with proof of any deductions within [reasonable time] from the date of receipt of this letter. Please accept, Madam, Sir, my distinguished greetings. [First Name] [New address]
Variables à remplacer
  • [adresse]
  • [date]
  • [montant]
  • [montant restant]
  • [retenues contestées]
  • [délai raisonnable]
  • [Nom Prénom]
  • [Nouvelle adresse]
Attachments
  • Lease
  • State of play
  • Proof of key delivery
  • RIB

Before sending, replace all fields in square brackets and remove unnecessary personal data.

Official sources

In case of deviation, use the source and document specific to your procedure.

Official sources

In case of deviation, use the source and document specific to your procedure.