Verified steps:
Go to the result
Page Summary
The ANEF account is accessible, contacts are up to date and the connection is controlled.
To be done today
- Check email and phone
- Keep the foreign number without publishing it
- Check messages and requests
Check the result
- Autonomous connection
- Accessible messages
- Secure recovery
Section actions
Who this guide is for
Section actions
- Foreigners required to file or follow a procedure available on the ANEF
- Holders of a VLS-TS, residence permit or foreign number
- Users whose account is blocked or who do not find their category of application
To be prepared in advance
Section actions
- The visa, residence permit or foreign number used by the procedure concerned
- Passport and civil status information exactly as on the document
- A personal, durable and regularly consulted email address
- An accessible telephone number and supporting documentation
- Screenshots dated in case of technical error
Step-by-step procedure
Section actions
- 1Open only the official portal whose address ends with inside.gouv.fr. The creation of the account and the administrative deposit are free of taxes or stamps required by the procedure itself.
- 2Choose the procedure first. The portal then indicates the appropriate identification mode; do not create multiple accounts to bypass an error message.
- 3Enter the names, first names, date of birth and numbers exactly as on the visa or title. Use an email address that you will keep throughout the instruction.
- 4Enable the account, secure the password, and keep confirmations, certificates, and file numbers. Download the documents as soon as they are available.
- 5If the process is not proposed, if the account is blocked or if an error prevents the deposit, use the help of the portal and the contact centre, then contact the prefecture for the digital accompaniment or the applicable replacement solution. Keep proof of every attempt before the deadline.
Common mistakes
Section actions
- Use a commercial site that mimics the ANEF
- Create multiple accounts with different addresses
- Change the spelling of the name or order of first names in relation to the document
- Waiting for the last day to report a technical blockage
- Believing that all applications for residence permits are available in the same ANEF menu
Official sources
Section actions
Important remark
Screens and identifiers vary according to procedure and status. A ANEF account does not replace compliance with the filing deadline; immediately report any blocking before the due date.
Did this guide help you?
Thank you! Signal transmitted anonymously if the statistics are enabled.
Have you noticed a mistake?
The message opens in your email with the page, address and context. Vitalpes does not store the report on the site.