To be checked first
- Source document
- Wrong data
- Proof of correct data
- Systems that copied the error
To be checked · Verified: 2026-07-26
Error in official document or personal data
Correct the source of error and then synchronize dependent systems without creating new inconsistencies.
Evidence to be kept
- Wrong document
- Identity/act/evidence correct
- Background
- List of dependent systems
Action scale
Do not start with the toughest level: choose according to facts, document and delay.
1
Before the chain corrections.
Identify the source of truth
- Identify the source document
- Check accents, user names, dates
- Do not modify everything simultaneously
Sources of this step
2
If the official document is incorrect.
Correction by the issuer
- Request correction in writing
- Attach the correct proof
- Request new document/confirmation
Sources of this step
Mail for this step
CloseMail draft
Request for correction of an error in an official document
When to use: When a name, date, address, amount or other information is incorrect.
Consignee: Issuing body
Text in French
Subject matter: Subject: Request for correction of document [name of document]
Ma'am, sir, The [name] document, issued on [date] under the reference [reference], contains the following error: [name is wrong]. The correct data is: [ correct data], as shown in the attached supporting documents. Thank you for correcting the document and confirming that the request has been taken into account. Regrettably, [First Name]
Before sending, replace all fields in square brackets and remove unnecessary personal data.
Official sources
In case of deviation, use the source and document specific to your procedure.
3
After correction of the source.
Synchronize other systems
- Transmit the corrected document
- Keep a table of systems
- Keep confirmations
Sources of this step
Time and urgency
If the error is included in a decision subject to appeal, the rectification must not cause the time limit to be lost.
Avoid
- Do not use multiple spellings without explanation
- Do not edit an official PDF yourself
- Keep the old version
Signs of result
- Source corrected
- New document issued
- Dependent systems updated
- Table of closed confirmations
Official sources
In case of deviation, use the source and document specific to your procedure.
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