To be checked first
- Organization and procedure
- Original or copy?
- Author of the translation
- Country and apostille/legalization requirement
To be checked · Verified: 2026-07-26
Refusal of a foreign document
Obtain a written pattern and identify original, translation, legalization or apostille.
Evidence to be kept
- Document and translation
- Official list of documents
- Message of refusal
- Translator/legalization proof
Action scale
Do not start with the toughest level: choose according to facts, document and delay.
1
Before we reissue the document.
Compare the official list
- Check the procedure page
- Identify the exact format
- Check the authorized translator
2
If oral or imprecise refusal.
Written reason
- Ask for rule and format
- Attach the list item
- Not unnecessary originals
Sources of this step
Mail for this step
CloseMail draft
Application for grounds for refusal of a foreign document
When to use: When an organization refuses a document, translation or apostille orally without a clear requirement.
Consignee: Instructor
Text in French
Subject matter: Subject: Request for written clarification of the refused exhibit
Ma'am, sir, As part of the [reference] file, the exhibit [document] was refused or declared non-compliant on [date]. Thank you for indicating in writing the precise reason for refusal, the applicable rule or list of documents, as well as the expected form (original, copy, translation, legalization or apostille). I wish to regularize the file without transmitting unnecessary documents. Regrettably, [First Name]
Before sending, replace all fields in square brackets and remove unnecessary personal data.
Official sources
In case of deviation, use the source and document specific to your procedure.
3
If the exhibit is compliant but refused.
Claim/appeal by the organization
- Use the claim channel
- Attach pattern/refusal
- In case of discrimination, Defender separately
Time and urgency
Watch the time frame of the main proceedings: the dispute over a exhibit does not always suspend it.
Avoid
- Do not repeat the translation without checking
- Don't hand over the original
- Do not take an oral refusal for final decision
Signs of result
- Written requirement
- Format included
- Accepted
- Remedies referenced
Official sources
In case of deviation, use the source and document specific to your procedure.
Have you noticed a mistake?
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