To be checked first
- Full notification
- Period, benefit and reason
- Date of receipt and means of appeal
- Facts Caf compared to returns
High risk · Verified: 2026-07-26
The Caf claims an overpayment
Understand the calculation, distinguishing between dispute and debt forgiveness, without losing the two-month remedy indicated by the notification.
Evidence to be kept
- Notifications and payment history
- Situation statements
- Income/home/time address
- Personal recalculation
Action scale
Do not start with the toughest level: choose according to facts, document and delay.
1
As soon as you get it.
Check calculation and facts
- Breakdown of debt by month
- Compare reported changes
- Ask for details if it's missing
Sources of this step
2
If the problem relates to ununderstood response, piece or calculation.
Claim for explanation or treatment
- File a claim
- Ask for a reasoned answer
- Do not wait if the challenge period is short
Sources of this step
Mail for this step
CloseMail draft
Claim to Caf
When to use: In case of lack of response, incomprehensive processing or unaccounted documents; does not replace the CRA to challenge a decision.
Consignee: Your Caf
Text in French
Subject matter: Subject: Claim concerning my award file
Ma'am, sir, I am filing a claim concerning [subject matter]. My beneficiary number is [number]. I submitted [Exhibits or Declaration] on [date] by [channel]. The displayed situation is [status] and the following difficulty persists: [description]. I thank you for confirming that the elements are taken into account and for sending a reasoned reply. Regrettably, [First Name] [Address]
Before sending, replace all fields in square brackets and remove unnecessary personal data.
Official sources
In case of deviation, use the source and document specific to your procedure.
3
If you dispute the decision or the debt itself.
CRA to challenge
- Enter the CRA within the time
- Attach decision and evidence
- Separate timing/remittance if recognized or subsidiary debt
Sources of this step
Mail for this step
AppealsMail draft
Referral to the Amicable Appeals Board Caf
When to use: To challenge an administrative decision within the time limit of the notification, which usually indicates two months.
Consignee: Amicable Appeals Board of your Caf
Text in French
Subject matter: Subject matter: Challenge to decision of [date] — referral to CRA
Ma'am, sir, I contest the decision of [date], received on [date of receipt], relating to [benefit or debt]. My challenge is based on the following: [specific facts]. The attachments demonstrate that [main argument]. I ask the Amicable Appeals Board to reconsider the decision and to notify me of its reasoned decision. Regrettably, [First Name] [Allowing number]
Before sending, replace all fields in square brackets and remove unnecessary personal data.
Official sources
In case of deviation, use the source and document specific to your procedure.
Time and urgency
The Caf indicates the remedies; an administrative decision usually provides for two months upon receipt. Check your mail.
Avoid
- Do not confuse surrender and challenge
- Don't ignore deductions
- Avoid unmotivated challenge
Signs of result
- Calculation included
- Remedies registered
- Deductions/ schedule formalized
- New reasoned decision
Official sources
In case of deviation, use the source and document specific to your procedure.
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